FAQ's - Frequently Asked Questions

1. What is TCH "Tourist Complaint Helpline" ?

TCH is the platform where the people who are travelling around the world or India can complaint and review the agency from where they have taken tour related services. First TCH will try to contact with travel company officials and inform them about complaints if they are not doind appropriate action then you can ask TCH legal consultant to give that company a legal notice and finally a FIR. You don't need to pay any upfront for. We are here for help. 

2. How it will work ?

First TCH will try to contact with travel company officials and inform them about complaints if they are not doind appropriate action then you can ask TCH legal consultant to give that company a legal notice and finally a FIR. You don't need to pay any upfront for. We are here for help. 

3. Please be aware, that the complaints

Please be aware, that the complaints/comments are not being checked on weekends, so if you posted your complaint/comment on Fridays evening, it might not show up on the website until Monday. If your complaint/comment violates TouristComplaintHelpline.Com Terms of Use (cursing, direct insults towards other users, advertisements, etc), it will not be posted on the website.

4. I have posted a complaint/comment, but it doesn’t appear on the website. Why? When my complaint/comment will be posted?

Some complaints/comments may require to be viewed by our staff first, to make sure they do not contain spam messages or cursing. This process can take from a few hours to 1-2 days, so please be patient.

5. How can I submit a complaint?

To submit the complaint on website please. Click Here

6. DO NOT ENTER PHONE NUMBERS IN COMPLAINT TEXT

For your own safety sake please do not enter phone numbers in complaint text or attachments to avoid receiving fraud calls., you can enter such information only in designated fields if the company requires your phone number, where it will be visible to the company ONLY.